All available connections to database server are in use by other client machines. Check with your network administrator to see if ports are blocked between the client and the Unified CCX server if the server is behind a firewall. Re-installing the tool from the subcriber and still get error 5051. Recommended Action Complete the following steps: From the Windows Control Panel on the Cisco Unified CCX Historical reports client computer, choose Data Sources (ODBC). http://centralpedia.com/unable-to/unable-to-establish-socket-connection-error.html
Note: You can change the Authentication mode to Windows Only by changing the LoginMode to 1 under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\CRSSQL\MSSQLServer\LoginMode. See More 1 2 3 4 5 Overall Rating: 0 (0 ratings) Log in or register to post comments kbenoit33 Tue, 05/21/2013 - 05:28 Hi Scott,Have you reinstalled the informix driver In order to open TCP port 4433 on the agent PC, either try to disable antivirus on any firewall or add and an exception for this port. See More 1 2 3 4 5 Overall Rating: 0 (0 ratings) Log in or register to post comments Scott Cannady Mon, 05/13/2013 - 07:40 Hi, I have been able to
CHAPTER 2 Introduction... 11. Not associated with a trusted SQL Server connection Or Database connection to 'CRA_DATABASE' failed due to ([Microsoft][ODBC SQL Server Driver] [SQL Server]Login failed for user 'db_cra'.) Or Database connection to 'CRA_DATABASE' This page has been accessed 9,965 times. © 1992-2015 Cisco Systems, Inc. You must use CR-11 or 11.5 to create the reports.
Related Information Voice Technology Support Voice and Unified Communications Product Support Technical Support & Documentation - Cisco Systems Contributed by Cisco Engineers Was this Document Helpful? Delete craxdrt.dll and crviewer.dll from the System32 folder. Solution If the issue is with custom reports only, it is most likely because the wrong version of Crystal reports designer is used to create the reports. Or %CHC-LOG_SUBFAC-3-UNK:Login Error | An Error occurred while attempting to communicate with web server.
Click Update. Click on Tools Internet Options Security. Type regsvr32 / u crviewer.dll, and press enter. http://docwiki.cisco.com/wiki/A_Database_Connection_Error_5051_error_appears Thus, the issue can be either on the server side(where the DB is down) or on the client side (where it is unable to open a ODBC connection).
Do not copy without permission. Error 5022 when launching the Historical Reports Client After a fresh installation of UCCX 4.0(4), this error is received when launching the Historical Reports Client:4 An Exception Error occurred. Go to Tools >Plug-in and install the HRC. This happens on Windows Vista 32bit and Windows 7 64bit.
Updated: Jun 20, 2012 Document ID: Similar documents Fixing Problems with IP Phone Services Fixing s with IP Phone Services Document ID: 13959 Contents Introduction Prerequisites Requirements Components Used Conventions Change Get More Information I have no idea why logs are not updated.RegardsRavi See More 1 2 3 4 5 Overall Rating: 0 (0 ratings) Log in or register to post comments [emailprotected] Wed, 11/06/2013 If you are still on MSDE 2000, More information aims sql server installation guide aims sql server installation guide Document Version: 4000 February 2015 CONTENTS AIMS Installation Guide... 3 Installing the Events Experts Bureau Events Community Corner Awards & Recognition Behind the Scenes Feedback Forum Cisco Certifications Cisco Press Café Cisco On Demand Support & Downloads Login | Register Search form Search
Prüfen Sie die einzelnen Statuswerte.|Source Provider|SQLState |NativeError 265946)3: 06.11.2013 09:11:13 %CHC-LOG_SUBFAC-3-UNK:Datenbankverbindungsfehler | Es konnte keine Verbindung mit der Datenbank hergestellt werden. Überprüfen Sie die Protokolldatei auf Fehler 5051.4: 06.11.2013 09:11:17 %CHC-LOG_SUBFAC-3-UNK:CRA_DATABASE this content Error: Not associated with a trusted SQL Server connection The Historical Reporting Client (HRC) user login fails with one of these error message in the log:
Choose Start > Programs > Microsoft SQL Server > Enterprise Manager. Currently 0.00/512345 Rating: 0.0/5 (0 votes cast) Retrieved from "http://docwiki.cisco.com/wiki/A_Database_Connection_Error_5051_error_appears" Category: Unified CCX, Release 7.0 Views Page Leave a Comment View Source History Personal tools Log in Navigation Main Page Recent While pointing the ODBC data source to the Cisco Unified CCX server, use
All of the devices used in this document started with a cleared (default) configuration. Is this HAoWAN ?Please increase the log level to 5 in hrcconfig.ini file and upload the logs C:\Program Files (x86)\Cisco UCCX Historical Reports\hrcconfig.iniFor logsC:\Program Files (x86)\Cisco UCCX Historical Reports\logs See More Check the log file for error 5022 Perform these steps in order to resolve this error: 1.
Solution Perform these steps in order to resolve the issue: Start HRC from either the shortcut available on the desktop or Start > Programs > Cisco CRS Historical Reports. After basic configurations are verified(such as): Ensure Informix is up on the UCCX"uccxhrc" username has not been changedThere is no firewall/blocked ports between the PC and the UCCX nodeUnder C-->Program Files-->Cisco See More 1 2 3 4 5 Overall Rating: 0 (0 ratings) Log in or register to post comments kbenoit33 Wed, 05/22/2013 - 05:09 Reinstalling the informix drivers resolved the issue Select both the old name and the renamed/recreated name together as the Selected Values for the filter parameter (Skill, CSQ, Resource, Resource Group, or Team) while you generate reports.